FAQ
What types of products do you offer?
Our store specializes in a curated selection of innovative tech accessories and gadgets. This includes items such as the versatile 2 in 1 Phone Screen Cleaner spray and the stylish adult smartwatch GTS5, designed to enhance your everyday life and keep you connected.
How can I ensure the quality of your products?
We prioritize high-quality products that meet rigorous standards. Each item is carefully selected based on its functionality, durability, and user reviews, ensuring that you receive only the best tech accessories available.
What is your return policy?
To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details, please refer to our refund policy.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you offer exchanges for your products?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and make a separate purchase for the new item once the return is accepted.
What should I do if my item is defective or damaged?
We recommend inspecting your order upon reception. If you find that the item is defective or damaged, please contact us immediately so we can evaluate the issue and resolve it appropriately.
Are there any items that cannot be returned?
Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please reach out to us for clarification.
What if I need to cancel my order?
If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed, we will assist you with the cancellation. However, once an order is shipped, it will need to be returned according to our return policy.
